National Centre for Hallmarking, popularly known as NCH was established in 2006 with an aim to serve Jewellery Industry to maintain and upgrade its quality. NCH aligns with 'Bureau of Indian Standards' working under 'Ministry of Consumer Affairs, Food and Public Distribution' for hallmarking of gold jewellery and artifacts. NCH has established a Management System for quality, administrative and technical operations conforming to IS 15820:2009.

 

MISSION STATEMENT

To fulfill the desire of our customers and to give the best solutions through our ever evolving products & services.

To maintain healthy relationships with people.

QUALITY POLICY

The main focus of the company is to meet the requirements of the customers in the context of Indian Standards.

1). To consistently serve, meet and exceed overall expectations of customer about quality of assaying and hallmarking with error free and technically valid results

2). To pursue better professional practices and continually improve the services and systems

3). To periodically train key technical persons and employees whose services may affect the equality of centre’s performance, thereby enhancing satisfaction of customers

4). To continuously endeavor to build and maintain the reputation of the centre being absolute trustworthy in the eyes of its valued customers who are primarily jewelers; and

5). To familiarize all personnel concerned with testing activity with the quality documentation and implement the policies and procedures in their work.

VALUES OF THE COMPANY

Trust & Trustworthy

“ If people like you they’ll listen to you, But if they Trust you they’ll do Business with you.”

From satisfying the customers to believing in its loyalty & continuing the service for years & years, today NCH has reached such a stature which has been possible just because of the trust of the customers on the company’s quality & service. 

One can say that NCH is Of the Trust, For the Trust & By the Trust Company who has Earned, Earned & Earned the trust for more than a decade in jewelry industry & resume it in future also.

Relationship

NCH is known for not only building the relationship but maintaining it whether with its customers or employees. Still NCH includes such customers & employes who is contributing its time & energy for more than ten years, continuing it with their immense hardwork and giving the qualitative results everyday.

Teamwork

“Great things in business are never done by one person, they are done by a team of people.”

To deal with the different minds with unique problems and their mind boggling solutions,by following the trial and error methods, NCH Group has excessively made the best people Team.  

Transparency

We believe that transparency holds our top two values of NCH i.e it helps in maintaining the relationship and building trust among our customers and employees. The transparent system of whether for communication or quality or service between the employees/ customers and company, not only ease but smoothens the process & service. 

Service & Support

NCH Group gives door to door service facility to its customers on prompt time. Because we beliveve the safety and security of the jewellery is the primary responsibility of our company.